Being the Change We Want to See in AZ

Giving back to our community isn’t just some ploy to attract your attention—it’s ingrained in who we are. Here at SunWest, we have made it part of our mission to help those who need it most. And what better way to do that than through volunteering with organizations that directly affect our Arizonan community?

Giving back to our community isn’t just some ploy to attract your attention—it’s ingrained in who we are. Here at SunWest, we have made it part of our mission to help those who need it most. And what better way to do that than through volunteering with organizations that directly affect our Arizonan community?

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We want to go beyond helping just our members and work toward the betterment of the community our members live and work in. Volunteering allows us to uplift the community in different ways – at the Phoenix Children’s Hospital, we prepared goody bags for families staying with their child that might otherwise not get a chance to have fun snacks. We’ve walked and washed dogs at the Maricopa County Animal Shelter that have been cooped up waiting for love. We’ve gone around Lake Pleasant in kayaks, scooping up trash so the lake can be enjoyed by people and animals alike.

While we have enjoyed helping out how we can, the gratitude of the places we’ve volunteered at motivates us to do more and go even farther. At Andre House, both the people organizing everything and the people coming for the food service were so grateful, we knew we had to come back more often. At the Phoenix Children’s Hospital, helping out with the children’s crafts and seeing their excitement at being able to participate in a simple, fun activity warmed our hearts.

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The smiles of those we’ve directly affected are worth so much more than all the time and money we put into these projects. Plus, being able to volunteer together brings SunWest employees closer to each other and to the community – at the Phoenix Zoo, we helped clear so many weeds as a team that we were able to get a choked-up stream to flow freely again, and completely changed the look of the whole area.

At the House of Refuge, a whole branch and their family members helped put on a barbecue and movie night for single moms on their kids. Everyone had a ton of fun, but one of our favorite stories was that “after the movie was over one of the moms came over to thank my sister and I, it was her son’s 2nd Birthday and she really wanted to do something special for him but that she only had $15.00 to her name, so she decided to buy a cake for him, and then she said to have over 50 people singing happy birthday to him, the dinner, the movie, the glow sticks and the treat bags, she said he thinks that this “party” was for him. She said I know he’s too young to remember, but I needed you to know that I will be forever grateful, this will be one the most spectacular memories for me.”

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These are the events that will affect not just our community – but us at SunWest. Our employees will keep these memories in their hearts forever. We have already volunteered more than 430 hours so far in 2019 – and can’t wait to expand our volunteer program in 2020. We’re ready to make more connections and improvements and continue to care for our neighbor – because we know that the more we can do for those in need, the better our community will be as a whole.

Meet Rosanne Aviles, Our Member Services Director

Have you ever met someone who made you feel like the most important person in the room? How about someone who was incredibly passionate about leaving people better than they found them? Here at SunWest, we are so lucky to have that staff member who goes above and beyond to make not only her team, but also her members, feel like a million bucks. Let’s take a few moments to get acquainted with our new Director of Member Services, Rosanne Aviles.

Have you ever met someone who made you feel like the most important person in the room? How about someone who was incredibly passionate about leaving people better than they found them? Here at SunWest, we are so lucky to have that staff member who goes above and beyond to make not only her team, but also her members, feel like a million bucks. Let’s take a few moments to get acquainted with our new Director of Member Services, Rosanne Aviles.

Director of Member Services, Rosanne AvilesFor 13 years, SunWest Federal Credit Union has been fortunate to have Rosanne working for us and representing what great service looks like. From building the Goodyear and Surprise branches from scratch to leading the charge at our headquarters office, she’s clearly made an impact.

Our members mean so much to Rosanne and they are always at the forefront of her decisions as a leader in member services. Her dedication to our community is unparalleled, and who doesn’t love her enthusiasm for growing SunWest? Of course, it helps that she strongly believes SunWest is an exceptional credit union in so many ways, such as how we work hard to ensure our members don’t have to pay fees for every little thing. Rosanne also feels that both SunWest and its members benefit from the integrity and passion of its staff – and she would know, as she sets a great example for everyone around her!

Behind the scenes, Rosanne is an animal lover who owns 5 dogs and 6 cats – which is a lot to imagine, much less take care of! Those furry friends are lucky to live with someone so caring. Her favorite movie is the Godfather, which could just show how much family means to her! One quote that inspires her outlook on life is from Maya Angelou: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel”. Both SunWest’s staff and its members are sure to remember how a thoughtful director like Rosanne makes them feel every day.

The next time you find yourself talking with a member of our team, you just might get a chance to chat with Rosanne. You might find out how her pets are doing, or discover that you have the same taste in movies. You can bet that no matter where the conversation goes, her commitment to helping you out will shine through. If you haven’t met her yet, now is your chance to get to know her! If you already do, share your favorite story of her!

Love is in Full Bloom

In relationships, each couple’s journey is unique and helps mold them into the dynamic duos they are today. Our employee Lauren and her husband Ryan have met their fair share of challenges over the years, but continue to create many wonderful memories together. Here is their story.

Spring has sprung! The flowers are blooming, the sun is shining and love is in the air! For many people, spring represents a new start, but for others, it is a time to reflect on the stories that still bring a smile to their faces. In relationships, each couple’s journey is unique and helps mold them into the dynamic duos they are today. Our employee Lauren and her husband Ryan have met their fair share of challenges over the years, but continue to create many wonderful memories together. Here is their story:

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Lauren and Ryan met during her junior year of high school. She describes herself as a shy, quiet individual who took her schooling very serious, while he was outgoing and consumed by his love for music. Yet despite their differences in personality, they instantly clicked. As most idealistic teenagers do, both Ryan and Lauren thought this was the forever kind of love made in the movies, and they weren’t wrong! Ryan and Lauren served as each other’s rocks in challenging times as the years passed. They found parenthood early and learned that through love and determination, they could move mountains. When asked how they overcame life’s curve balls and still found success in their goals, Lauren said, “It wasn’t easy. We’ve gone through a lot. No relationship is perfect, and ours is no exception. However, the good memories have always outweighed the difficult times and we’ve yet to find an obstacle that we can’t overcome.”

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Ryan and Lauren describe themselves as anything but a traditional couple. They had their wedding invitations designed like band flyers,   decided to include their three children in their ceremony, and more often than not, break out in air guitar concerts at the dinner table. Looking   back over the past two decades, Lauren cannot imagine her life without Ryan in it. “I realize how lucky I am that I found someone to share   my life with at such a young age, I know that does not happen often. I hope our relationship and what we’ve overcome serves as an   inspiration for our children, and I look forward to many more years to come.”

We hope Lauren and Ryan’s story continues to bloom for many more years!